Privacy Policy

This Privacy Policy outlines how KAPSAPP (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal data when you use the KAPS mobile application (KAPSAPP) to manage prepaid parking cards, pay for parking, and access related services.

1. Information We Collect

• Personal Information: Name, phone number, email address, and vehicle registration number.
• Payment Information: We collect payment-related data such as transaction references from M-PESA, KAPS A-CARD, or credit/debit card payments (via third-party processors).
• Device Information: Device type, IP address, and usage logs to ensure secure and stable app performance.
• Location Data: Used to identify nearby parking sites (if enabled by the user).

2. How We Use Your Information

• To manage and reload KAPS prepaid parking cards.
• To process parking payments via M-PESA, KAPS A-CARD, or credit card.
• To send parking session updates, receipts, and alerts.
• To improve app performance and provide technical support.
• To comply with legal obligations and fraud prevention requirements.

3. Sharing of Information

• We do not sell your personal data.
• We may share information with trusted payment processors (e.g., M-PESA, iVeri) to complete transactions securely.
• Data may be disclosed if required by law, court order, or law enforcement request.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including encryption of sensitive data and secure APIs for transactions. However, no system is 100% secure.

5. Your Choices

• You can view and update your personal information via the app.
• You may choose to disable location access in your device settings.
• You may delete your account by contacting our support team.

6. Third-Party Services

Our app may integrate with third-party payment providers (e.g., M-PESA, iVeri) which have their own privacy policies. We encourage you to review them separately.

7. Children’s Privacy

KAPSAPP is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the app or email.

9. Contact Us

For questions or concerns about this policy, please contact us at:
Email: support@kaps.co.ke
Phone: +254-709-899-000